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Frequently Asked Questions
What are
your hours?
Monday-Friday 7:30am-5:00pm
Saturday 7:30am-1:00pm
Sunday Closed
Please call (608)781-3466 if you would like to
schedule an appointment for your pet.
What should I do if I have an
emergency?
La Crosse Veterinary Clinic
provides 24 hour emergency service through the regular clinic phone
number (608)781-3466. If you have a pet emergency at any time,
call this number. After hours your call will be forwarded to the
veterinarian on call. Please leave a message if there is no answer
so the doctor can get back to you. Remember the doctor may already
be on another large or small animal emergency call, so be sure to leave
a message. Any non-emergency calls will be returned the next
business day.
What types of animals do you
see?
La Crosse Veterinary Clinic
sees both large and small animals. Typically large animals
such as beef and dairy cattle, swine, sheep, and goats are
seen on the actual farm where they live. In most cases, our
veterinarians make these farm visits in the mornings. Small
animals such as dogs, cats, ferrets, rabbits, guinea pigs and
hamsters are seen in the clinic by appointment. At this time,
the clinic does not offer veterinary care for birds, reptiles or
horses.
What is
your payment policy?
Payment is always due at the
time of service. We accept cash, check, MasterCard Visa, and
Discover. For emergencies or cases requiring extended
hospitalization, a down payment of half the initial cost estimate
may be required. Please ask a staff member if you have
questions regarding the payment policy.
What is
acupuncture?
Acupuncture is a
complementary treatment that might be indicated for your pet when
other treatments for pain or dysfunction are not working.
Dr. Mark Mattison is certified by the
International Veterinary Acupuncture Society and will be able to
discuss any possible merit of adding acupuncture therapy to your
pet's treatment. |